Frequently Asked Questions
What is your cancellation policy?
- We require 50% of the total rental cost as a deposit payment to confirm your reservation. 75% is refundable if you cancel within 30 days of your reservation. 50% is refundable if you cancel within 2 weeks of your reservation. 0% is refundable if canceled within less than two weeks of your reservation.
- We will transfer the deposit payment to an alternate rental date within the same calendar year if an alternate date is available. Otherwise, the above-stated cancelation policy is applied.
- Full payment is required 3 days prior to your rental and is non-refundable.
- A $1500 fully refundable damage/security deposit is collected for the duration of your rental and will be refunded within 7 days of the end of your rental, should the rig be undamaged. If damage is found, a thorough report will be filed and the appropriate funds will be kept from the deposit. All remaining funds will then be refunded.
Are pets allowed?
- No. We do not allow any pets. Please contact us if you need an exception to this rule.
What kind of 4x4 driving is allowed?
- Absolutely no extreme 4x4 driving is allowed. Moderate 4x4 is allowed with ample prior experience by the driver. Mild 4x4 is recommended. We do not recommend going anywhere with a double black diamond or higher.
Can you drive with the camper popped up?
- No. The camper is not designed to drive with the camper popped up. It is made of lightweight aluminum and styrofoam and will get damaged if driven erected. Please make sure to collapse the camper and fully latch it closed before driving anywhere.
Can I use my insurance to cover the truck and camper for my rental?
- Most likely, no. Most insurance companies do not offer coverage for rental RVs. Our insurance is affordable, easy to sign up for, and has good coverage. Please get in touch with us if you want to look further into using your own.
Does the gas tank need to be full upon return?
- Yes. The rig starts full and needs to be returned full. If you fail to fill the tank before returning it, we will take the difference out of your deposit, plus a $50 service charge.
Does the propane tank need to be full upon return?
- No. Propane use is part of the rental and we do not ask that you fill the tanks.
What MPG does the rig get?
- The rigs average about 15 MPG. This varies depending on what type of driving you plan on doing.
Where can I camp?
Camping in the Moab Area
Bureau of Land Management Camping:
The BLM has several different types of camping options. Developed campgrounds by reservation. Developed campgrounds by first-come-first-serve. And dispersed camping.
Developed campgrounds by reservations have pit toilets and sometimes have water and trash. These can be reserved online here: BLM camping Moab
Developed campgrounds that are first-come-first-serve have pit toilets but do not typically have water and may or may not have trash. Most often a camping fee is required.
Dispersed camping can be done anywhere on BLM land as long as there are not any NO CAMPING signs posted nearby. These areas are free to camp, and may or may not have pit toilets.
Canyonlands National Park Camping:
Island in the Sky camping is by reservation only.
Needles camping is partially reservation only and partially first-come-first-serve camping.
Maze District is by permit only.
White Rim is by permit only.
All of these reservations and permits can be accessed here: Canyonlands National Park camping Moab
Arches National Park Camping:
Arches camping is by reservation only March 1st through October 31st. November, through February are first-come-first-serve. Fees required.
You can make a reservation here: Arches Camping Moab
Forest Service Camping:
There are reservation based campgrounds with pit toilets, water and trash. Fees required. Make a reservation here:Forest Service camping Moab:
First-come-first-serve campgrounds with pit toilets. Fees required.
Dispersed camping anywhere that is not posted with NO CAMPING signs or private property. No services of any kind. Free.
What is dispersed camping?
Dispersed camping is the ability to camp anywhere on public land that allows this type of over night stay.
It is good practice to camp only in places that have obviously been camped at before or in an area that will not be disturbing native vegetation or animal habitat.
Practice leave no trace principles when dispersed camping. Leave it cleaner than you found it. Take only pictures and leave only footprints. Minimize campfire impact. Be respectful of wildlife and other humans.
Here is a link to all 7 Leave No Trace Principles.
What if I plan to dispers camp with no pit toilets?
We offer a portable toilet rental option for those who wish to venture off of the developed campground loop. This allows you to be totally self-contained and have the freedom to explore beyond the boundaries of conventional campgrounds.
Please consider this add-on for $50 (a trip), to minimze impact and enable camping freedom. Human waste presents a health hazard if left behind. Please be a responsible traveler and always dispose of human waste in appropriate facilities or containers.
Portable Toilet A.K.A Groover
Available for rent for $50 per/trip with an Adventure Rig Rental. $150 per/trip by itself.